SOUTHEND ON SEA

Mantra Tour Code - SES

 

Mantra Highlights

 

• Free time at Southend-On-Sea beach

 

Mantra Inclusions

 

• Return transportation by executive AC coach/vehicle from your selected pick-up point

• Gratuities included

• Premium services of Mantra Driver/Tour Manager

 

The Mantra Twist

 

• Gratuities included

 

Mantra Pick up & Drop off details

 

Departure Points	Time
HOUNSLOW – Outside Hounslow West Station, Bath Road, TW3 3DH	07:00 HOURS
HARROW – Outside McDonalds, 363 station road, Harrow, HA1 2AW	07:45 HOURS
KENTON – Mantra Holidays, 296 Kenton Road, Harrow, HA3 8DD	08:00 HOURS
ILLFORD - Outside Coral Shop, Chapel Road, Bus Stop P, IG1 2AF	08:45 HOURS

For A Different Pick Up & Drop Call Us On 0044 (0)203 773 6333

 

DISTANCE CHART

 

DAY	ITINERARY	DISTANCE
1	LONDON - SOUTHEDN ON SEA - LONDON	110 MILES

 

PICK UP POINTS

 

Pick up points cannot be changed 7 days or less prior to departure date. However, in case of an emergency if you need to change the pick-up point within a week of travel, please advise our office immediately in writing and we will endeavour to assist. Please note that there will be an administration fee of £10 per person if pick up point changed within 7 days. Timings shown in our brochure and website are for indication purposes only. All other pick-up points are subject to minimum numbers, and some may incur a supplement charge as specified on our pickup section. It is imperative that you are at the pick-up point at least 15 minutes before the coach departure time as the coach or pick up vehicle will not wait for passengers coming late. For those who are arriving at the pick-up via taxi, we recommend that you book the taxi the night prior to departure day as trying to get one on the day may be difficult or impossible. If you miss the pickup at the appointed time, it will be your responsibility to get to the next destination on your itinerary at your own expense. No refund will be allowed in any circumstances if you do not continue with the tour. Please be on time, as we cannot be held responsible or liable for any loss or expense suffered if you miss the coach.

Note: For logistic reasons Manta Holidays reserves the right to change the timings of any pick up one day prior to departure and the right to change coaches during the trip.

 

TRAVEL INSURANCE

 

Because of the importance of having adequate insurance cover, we suggest all our clients to be covered by an insurance policy before travelling on your booked holiday. If you elect not to take out insurance, you agree to indemnify Mantra Holidays Ltd. for any costs that arise which would otherwise have been met if you had your own travel insurance.

 

WHEELCHAIRS

 

Mantra Holidays does not provide a specialist tour for less abled, however every attempt will be made to accommodate you to our best ability. It is possible to bring along a folding type of wheelchair which may be kept in the baggage hold of the coach. The driver will load and unload the wheelchair from the coach for the passenger however, they will need to be physically fit enough to be able to embark and disembark the coach on their own. It is also essential that a capable person is accompanying such a passenger on the tour to push their wheelchair. Mantra Holidays will also request hotels for suitably equipped rooms; however, this is only on a request basis and cannot be guaranteed. All wheelchairs need to be collapsible and electric wheelchairs cannot be stored on any of our coaches.

 

ESSENTIALS TO CARRY WITH YOU

 

Long journeys are unavoidable, and we recommend you wear comfortable clothing and carry essentials such as a jacket or jumper, dry snacks, water, tissues, chargers, power bank etc., in your handbag as access to the luggage hold may not be possible until a comfort stop or arrival at your destination. Hot foods are not allowed to be carried or consumed inside the coach.

 

COACHES

 

All coaches are fitted with armrests, TV, DVD & CD player, and WC facilities. WC facilities on coaches have limited capacities and therefore we advise passengers to use them only on an ‘emergency’ basis as once it is full it will be locked. We will try to make sufficient comfort stops. On rare occasions, your coach may not have a W.C., TV, DVD player facility on board. All coaches are either air-conditioned or air-cooled. We have a strict "no smoking" policy on all our coaches. Consumption of alcohol is prohibited on all our coaches. During transfers, we may use an alternative vehicle (smaller coaches/car) which may not have the above facilities. For your own safety seat belts must be always worn when you are inside the vehicle.

 

BAGGAGE ON COACH

 

Each Passengers occupying a seat is allowed to carry one piece of luggage whose maximum weight should not be more than 20kg and not exceeding dimensions of 90 x 75 x 43cm / 35 x 29 x 16 inches and one piece of hand luggage whose weight should not be more than 8kg and not exceeding dimensions of 20 x 20 x 48 cm / 8 x 8 x 19 inches which can fit under the seat or in the overhead compartment. The main luggage will be placed inside the coach locker and the passenger will only get access to the same when we reach at your destination. The driver will load & unload one piece of luggage per person from the coach. It is advisable to put your name and address on each piece of luggage as many passengers have similar bags and this avoids confusion. If for any reasons your baggage or personal valuable is lost or stolen, you must report it to the tour manager, or in the absence of a tour manager to the local police. Mantra Holidays cannot accept any responsibility for your personal belongings. All baggage is placed at the owner's risk, and Mantra Holidays or its suppliers accept no liability for loss or damage to bags caused anyhow.

 

CHILDREN & YOUNG INFANTS

 

Children and young infants are welcome to travel on our tours. Children under the age of 23 months will be charged an infant fare on all tours. Car/booster seats are not provided on coaches by Mantra Holidays, and it is strongly recommend carrying your own which can fit within the coach seats. Coaches will not provide any cold or hot water to heat up or cool milk bottles. It is passengers’ responsibility to make sure of necessary arrangements for any children in their group. Pushchairs will be kept in the luggage compartment of the coach. Children’s or infants will not be seated at the front of the coach.

 

TOUR MANAGER

 

Professional tour manager/Driver or local guides will accompany throughout your itinerary on all our escorted tours. On rare occasions, your tour manager may not meet you at your dedicated pick-up point but at a later stage; the driver will be there to take care of your needs. On rare occasions, a tour manager will not be available to accompany you; this would be due to unavoidable operational issues, or we will be utilising local guides for their wealth of experience. On rare occasion on some of our tours, there will be no accompanying tour manager and our expert driver or local tour guide will conduct the tour.

 

WEATHER

 

It is recommended to always carry an umbrella and a jacket. We advise that you visit www.weather.com to ensure you have an idea of the weather at the time of the year you want to travel and can be well prepared by carrying appropriate clothing, footwear, and accessories.

 

SEATING

 

Seating is allocated by booking reference number however, there are some exceptions to this, i.e., group sizes, coach size, promotional seating, H&S Laws, pickups, company discretion etc. Seating requests are not taken under any circumstance. We do not, promise or guarantee any specific seat on the coach, and we have the sole right to assign your seats. Seat numbers will be informed to all passengers on the day of departure. Groups with children will not be seated in the front of the coach even if they have booked very early. Some seats in the coach may not recline. Passengers who do not want to book under the same booking reference but wish to travel together, they must inform Mantra Holidays at the time of booking so they can be seated next to each other. Any medical, and or personal grounds are not considered when allocating seats, unless explicitly stated by law or governing bodies.

 

LOST PROPERTY & THEFT

 

It is passenger’s responsibility to ensure that your property and valuables are always safe. If an item has been left in the coach, you will need to call the respective supplier and arrange with them directly for the return of your item. Mantra Holidays will not carry anyone's property across international borders whether it is authorized in writing or by any other means. In case of theft, you will need to advise your Tour Manager immediately and report the theft to the nearest police personnel who will provide you with a police report or crime reference number. You are advised not to carry unnecessary valuables and to be always vigilant, as tourist spots are well known targets for pickpockets. Mantra Holidays recommends all passengers to have valid travel insurance, including EU citizens.

 

EXCURSIONS

 

Due to many visitors, there may be waiting times and queuing times involved, which can be anything up to 4 hours. These times may be modified without notice by the management due to exceptional events, unfavourable weather conditions, large numbers of visitors, or a Force Majeure event. Access to the excursions/monuments depends on the type of ticket purchased, and all exits are final no re-entries are permitted. Tickets issued are for immediate entry. In the case of loss or theft, the tickets cannot be reimbursed. Certain excursions may restrict access due to saturation.

 

ITINERARY & TIME KEEPING

 

The tour manager reserves the right to modify the itinerary during the tour. These changes may occur due to unexpected delays, major local events that can often arise or a Force Majeure event. Time keeping is the most important aspect of a group tour and all passengers must adhere to the timings given by their tour manager. All our holiday packages are subject to governance by DVSA for driving hours hence it is the passenger's responsibility to ensure all departure times are respected. Mantra Holidays will not take responsibility for passengers left behind due to not adhering to itineraries and times stated by the tour manager for whatsoever reason, and any subsequent impact this may cause financially or non-financially. It is a passenger's responsibility to ensure that they are clear in understanding of the departure time from any given point. If in any doubt, please make sure that you recheck the departure timings again with your tour manager and follow the same.

We request you to go through the general information and Terms & Conditions before booking and travelling.